IKYA offers a variety of services to our clients. Our Managed Services Model is based on partnership with the client in operating and delivering on the stated parameters. Service Level Agreement driven model is as per the clients’ business requirements and is customized from one client to another. Managed Services solutions are built on three different models.

O (Operate): The model is best suited for companies which are willing to outsource a function or a unit. IKYA manages the existing infrastructure of the client. IKYA takes the ownership of all the deliverables of the existing functional units – This model adds significant savings on the cost front for clients and help them focus on core business line. Typically IKYA manages the functional deliverables, capacity expansion & reduction, manpower deployment, managing day to day operations.

BO (Build and Operate): The built operate model is best suited for clients transitioning from one process to another. IKYA takes responsibility of setting up the entire process and managing the work flow.

BOT (Build, Operate and Transfer): The model is best suited for companies venturing into a new service and delivery model. IKYA takes the responsibility of developing the critical infrastructure, shares the existing infrastructure, manages the process and transfers the process back to the client.

Managed Services Solution is a platform where IKYA takes responsibility and accountability of the functional deliverables and helps clients to focus on their core businesses in an economical way.